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What is the delivery charge?
Free delivery on all orders over £50 Wednesday to Friday.
If you choose a morning delivery before 12pm Wednesday to Friday
a £4 charge will be added to your cart.
All orders under £50 Wednesday to Friday are standard £5.95
Saturday is a standard £7.95 delivery charge on all orders.
What days do you deliver on?
We deliver on a Wednesday, Thursday, Friday and for an extra cost Saturday
Can I choose the time of delivery?
We don’t currently offer the option of selecting a delivery slot/time. You’ll receive a delivery notification via text or email on the day of your delivery with a one-hour time slot. We also take delivery instructions if you’re not home when we’re due to deliver.
Benefits of DPD delivery
We use DPD for all our deliveries. On the morning of delivery, you’ll receive a text or email notification with a one-hour delivery slot. This notification will also have the tracking number for your reference.
Do I have to be home to receive my delivery?
You don’t have to be home when we deliver. Our courier service (DPD) is able to leave your box in a safe place as specified by you under ‘Delivery instructions’ in your account. As we deliver perishable goods, we are unable to re-direct a box once it is with our courier service.
How is the food packaged? How does the meat stay chilled and fresh?
Your meat will be securely packaged and sealed in a protective atmosphere tray for freshness and delivered in a temperature controlled recyclable cool-box. Your meat will be kept beneath 4 c using our environmentally friendly biodegradable packing and completely recyclable and re-usable ice gel packs which keep the meat chilled for unto 36 hours.
An option has been added for your non-B-B-Q flavoured meats to be traditionally greaseproof wrapped.
What do I do with my empty boxes? Can they be recycled?
Our cardboard boxes are FSC certified and can be put in your regular household recycling. The ice packs are also 100% recyclable(although we suggest re-using them as they make great picnic box coolers)
Our foam inlays are recyclable as well as all our trays.